Customer Help
Our team is always here to assist.
Common purchase queries answered
Orders and Shipping
Yes, we accept cash on delivery but on some pin codes this facility is unavailable. Please check during checkout or contact us for delivery enquiry.
To track a package shipped with us, enter the provided tracking ID in the search field on tracking page and click on the “Track” button. You will be able to see the tracking details there.
You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.
Currently we ship Pan-India only, but yes, we will start shipping parcels across the globe soon.
Your package may come into different packages as per the order size, time and location.
Yes, we do bulk supply of products at special prices to institutions such as schools, restaurants and corporate. Please contact us for any trade related inquiry to know more.
We accept customized orders for wholesale buyers according to their need.
Know about deliveries, exchanges
Returns and Refunds
If you return the product within 5 days you will receive it in your bank account you paid through. In some cases money will be credited back to your account in 7-10 working days. Please contact customer support for any further assistance regarding this issue.
We have tie up with courier companies on 26000 pin codes in India which ensures timely and accurate delivery to our customers.
You can write to us on our contact us page.
If you are not satisfied with is FAQ, then you can write us further on our contact us page.
Once you have placed your order you will not be able to make modifications on the website, but you can cancel it before it shipped.
You can change your delivery address on our website once you log into your account. Click on “My Account” at the top right hand corner and go to the “Update My Profile” section to change your delivery address before placing the order. Otherwise, you can write to us on contact us page.
When the item is Out of Stock, you may choose the “notify me” option. You will be notified when the products are back in stock.